The Cove - Center of Veterinary Expertise at 6550 Hampton Roads Parkway #113 in Suffolk, Virginia

Customer Reviews about The Cove - Center of Veterinary Expertise

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  Our boxer/bulldog mix, Duke, was hit by possibility by a vehicle or farm equipment. It was an unwitnessed incident. We immediately brought him into The Cove. We were immediately met by Sara, the vet tech, as soon as we arrived who was very reassuring that our fur baby was in good hands for evaluation. The front desk staff was very friendly and accommodating. The reception even provided me with a charger for my cell phone since my battery was about to die as we were waiting. Dr. Melissa Krause was very information, compassionate and patient as she explained the x-ray finds and possible treatment options. I feel she also went above and beyond by getting me her phone number that I could text her with any questions or concerns after our visit since we were taking our injuried boxer home with us until he could be see the following week for a surgical consult. Also the veterinary tech, Sara, was extremely patient and compassionate to me and my husband as we were feeling overwhelmed and emotional about Duke's injuries. Unfortunately, we have received emergency services at the Cove three times now and each of our experiences have be wonderful, even under bad circumstances. We live in the Ivor, VA area and I feel grateful these emergency services are available. I have and will continue to recommend The Cove.
  August 10, 2017

  by Melissa Cornwell
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  The vets/doctors here are very knowledgeable and are very kind- as they know that if you're there, you're dealing with an emergency or a stressful chronic health issues of your beloved pet. Dr Small (cardiology) gave my precious cat a year more of life than anyone else thought she would have- a year that she had a very high quality of life. Dr Small was straight forward with me but in a compassionate way. They worked with me on pricing to get more affordable care for her. I could call whenever there were any concerns or issues (at any hour), and they would advise me on what steps to take to help the situation. All of the staff had excellent communication with each other and with me- which is very important when your pet has a heart condition. When she passed, they were genuine and so very kind. I highly recommend The Cove to others.
  June 27, 2017

  by Lily Faiiry
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  We were from out of town when our dog became very ill and had to be hospitalized. The vet Dr. Melissa Krause was excellent and so kind. Thank you all for the wonderful care that Jackson received. You even reimbursed us for meds that we didn't receive...wow!
  May 13, 2017

  by maggie feagans
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  I have had several pets cared for by this exceptional group, most recently my cat Samson. They have always been kind, compassionate, and professional. Wish i could use them as my regular vet! Thanks guys for your care. Sincerely, Lane Parker
  March 07, 2017

  by Lane Parker

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About The Cove - Center of Veterinary Expertise in Suffolk